Patient Rights & Responsibilities

At Pediatric Smiles and Braces of Orem, we are committed to providing the highest quality dental care to our young patients. We believe in fostering a positive and respectful relationship between our dental team, patients, and their families. To ensure a mutually beneficial experience, we have outlined the following patient rights and responsibilities:

Patient Rights:

1. Quality Dental Care: You have the right to receive appropriate, evidence-based dental care in a safe and professional environment.

2. Respect and Dignity: You have the right to be treated with respect, dignity, and consideration, regardless of your age, gender, race, religion, or any other characteristic.

3. Informed Consent: You have the right to be informed about your child’s dental condition, proposed treatment options, benefits, risks, and alternatives. You have the right to ask questions and make decisions based on accurate and understandable information.

4. Privacy and Confidentiality: You have the right to have your child’s dental records and personal information handled confidentially and in compliance with applicable privacy laws.

5. Timely Access: You have the right to receive dental care within a reasonable timeframe and have your concerns addressed promptly.

6. Non-Discrimination: You have the right to receive dental care without discrimination based on your child’s medical condition, disability, or any other protected characteristic.

Patient Responsibilities:

1. Provide Accurate Information: Provide complete and accurate information about your child’s medical history, dental condition, allergies, and medications to ensure safe and effective treatment.

2. Active Participation: Ask questions, seek clarification, and actively participate in the decision-making process regarding your child’s dental care.

3. Respect and Cooperation: Treat our dental team and other patients with respect, kindness, and cooperation. Follow our office policies and instructions provided by the dental staff.

4. Timeliness and Attendance: Arrive on time for appointments or provide sufficient notice if you need to reschedule or cancel. Your punctuality helps us serve all our patients effectively.

5. Financial Responsibility: Take responsibility for understanding and meeting the financial obligations associated with your child’s dental care. Communicate openly about any concerns regarding payment or insurance coverage.

6. Maintain Oral Health: Promote good oral hygiene practices for your child at home, including regular brushing, flossing, and a healthy diet. Follow our recommendations for preventive care and attend scheduled dental check-ups.

By adhering to these patient rights and responsibilities, we can create a collaborative and positive dental experience for your child. If you have any questions or concerns, please feel free to discuss them with our dental team. We value your trust and look forward to serving your child’s dental needs.